32.19 In which one of the following areas is there an advantage to using formal off-the-job training courses as opposed to on-the-job or experiential learning methods?
A Level of risk for acquiring new skills
B Relevance of learning to the job
C Application of learning to the job
D Continuity of work effort
32.20 ____ occurs when a person is penalised for giving information or taking action is pursuit of a claim of discrimination.Which word or words correctly complete this statement?
A Direct discrimination
B Indirect discrimination